Help & Information

Cymru English

How to Order Your Equipment

There's a couple of ways to place your order, please see our guide; "How to Order Your Equipment" for information.

Customer Feedback

We welcome your feedback, please feel free to complete the below forms and return them to us:


Complaints Procedure

In the unlikely event you need to complain, we aim to respond promptly to resolve any issues you may have encountered.

Click here for our current Complaints Procedure.

Cancelation Policy

If you wish to cancel your order, or any part of your order, please see our Cancelation Policy.